1. Introduction
Welcome to Agenzo ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the "App"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:
- Personal Data: Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the App.
- App Data: Information related to your clients, leads, site visits, schedules, and follow-ups that you input into the application to utilize its features.
- Device Data: Device information such as your mobile device ID, model, manufacturer, and version of your operating system may be collected automatically.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
- Create and manage your account.
- Provide the core functionality of the App, including scheduling and reminders.
- Send you push notifications regarding your scheduled tasks.
- Improve App performance and user experience.
- Respond to customer service requests and provide support.
4. Data Security & Exclusive Access
We take the security of your business and personal data very seriously. Agenzo utilizes Google Firebase, a secure, industry-leading infrastructure, to store and manage your information. We have implemented strict, robust security rules within our database to ensure that your data is completely safe.
- Strictly Isolated Access: Only the specific user who creates and saves the data has the technical ability to view, access, edit, or delete it.
- Zero External Access: No other user, third-party entity, or unauthorized person can access your client records, schedules, or personal data. Your business data is yours alone.
5. Data Backups & Limitation of Liability
While we strive to provide a highly secure environment and use top-tier infrastructure to protect your information, no digital system, server, or internet transmission is 100% immune to unexpected errors, technical failures, or sophisticated malicious hacking attempts.
We kindly and strongly request that you maintain your own separate, manual backups of all important client data and schedules entered into the App.
Because unforeseen technical circumstances or security breaches can occur despite our best efforts, we politely inform you that Agenzo cannot accept legal responsibility or liability for any accidental loss, corruption, or unauthorized breach of your data. We do everything within our power to keep your information safe and secure, but we rely on you to practice good data backup habits for your own peace of mind.
6. Service Disclaimer (Leads & Business Outcomes)
Agenzo is designed strictly as a productivity, organizational, and scheduling tool to help you manage your workflow effectively. Please understand that using our App does not guarantee the generation, success, or conversion of business leads. Any business outcomes, sales, or lead conversions depend entirely on your own independent efforts, strategies, and market conditions.
7. Third-Party Services
The App may contain links to third-party websites and applications of interest. Additionally, we use third-party services like Google Play Services and Google Firebase to facilitate our App.
Once you have used these links to leave the App, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We encourage you to review the privacy policies of any third-party providers we utilize.
8. User Rights
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. Because of our strict Firebase security rules, you have full control to edit or delete your data directly within the Agenzo App.
If you wish to completely terminate your account and remove all associated data from our servers, you may do so within the App's settings or by contacting our support team.
9. Children's Privacy
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Agenzo Support TeamEmail: crm.agenzo@gmail.com